At the beginning of your Fiverr career, you will be glad to get an order from any client. Some buyers scout for newcomers and exploit them as much as they can. These type of buyers have one primary goal set which is to make money off of your work. They know you are a newbie and they know how to twist your arm so at the end of the day you will not make money but own them some. Such buyers from hell are tough to avoid but not impossible. But the problem is when you get one you have to deal with them. Serve them coffee, give them your money, your food, car, laptop, iPhone whatever you got it’s theirs now. Here is how to avoid and deal with shitty buyers.
Keep Your Gig Prices High
If your basic gig price is $5, you will be targeted as a newbie sooner or later. The shitty buyers are like sharks, and they can smell fresh blood in the water. Once, I had a shitty buyer who ordered my basic gig for $5 and I smelled something wasn’t right. There was no primary concern for that, but somehow I felt the different energy from that buyer. And my gut feeling was right. On purpose, I delivered the gig within two hours. I was so anxious to see his reaction, and I was right. Within seconds of me completing the order, he hit the modification request.
I was selling SAPE links at the time, and he ordered my homepage sape links basic gig for $5. I delivered the best possible homepage links I could find that day, and the shithead started making modification requests. He claimed he wasn’t able to see his link on the pages and the rest of the BS story he could come up with. I sent him cancelation request, and of course, he refused. He was adamant he wanted his links, and that’s it. We went back and forth, and at the end, he offered me a deal. He will leave me positive feedback and let me alone if I get him two more of the same links. That meant I wasn’t going to make any money from that order. The right decision would be to get him the links, so he stops bothering me. But I refused to belly up on him.
Such behavior from a buyer is against the “TOS,” and I sent Support a message that the buyer was trying to get extortion money from me. Of course, support sent me their Marxist answer “to keep working with the buyer until we reach agreement” which of course, never happened. At the end of the day, that shithead buyer lets me alone, and I got my money from the order. I dealt with him the best possible way. It was hard, but at the end, I won.
But if you want to keep these type of buyers at bay, always have your basic gig priced at $10. It will keep them away from you, and they will go to the next victim.
Always Have Professional Looking Gig
Show that you are smart not some knucklehead begging for change to pay the bills. Make yourself look 7 feet tall. Screw them with knowledge and they will not bother. If you are serious about being a real professional, get some copywriter to write you the gig description and one to design your Fiverr gig cover (here is my sister’s gigs and I hope she doesn’t get banned). Looking professional avoids such buyers even contacting you with messages. The worst-case scenario will be an idiotic question asking you if you are available for work.
Never Give a Deal to First Time Buyers
Usually, these shitty buyers first message you with a question to give them a deal. Some of them are Fiverr TOP buyers. They use “the power of the badge” to get cheap deals. If your gig is for $5, they will send a question asking how much would it be if they order 5 or 10 gigs from you. Never take the bait. It’s a fake proposal, and they won’t buy 5 or 10 gigs from you. What they will do is buy one gig at the most and then start the whole shebang to get another gig for free or best to get their money back and keep the order. So, to avoid them don’t give them any deal. Refuse, say you have lots of orders in queue, and you appreciate their request, but at this time you are not able to give any deals. Be polite because they are trying to get you out of your skin and report your ass straight to the Marxist Headquarters called “Support.”
Negotiate With Dignity to Avoid The Shitty Buyers
If you negotiate prices with potential buyers, do it with dignity. You can quickly tell if he or she is trying to get a deal or to lure you into giving them freebies. Buyers who want a deal they will first test the gig once. They won’t come straight to you and ask for an agreement on ten gigs. Usually, they first buy, and after you deliver the order they check your work, they happy and the next day you get a message from them. They will ask for a deal of 5 to 10 gigs.
The shitty ones will ask for buy one get one free. And to them, the basic gig price is always $5, no matter if the price is $10 for them it’s not. When you get such “proposal” from a shitty one, politely remind them that the basic price of the gig is NOT $5 but $XX and if they want to buy ten gigs you can give them two extra. And here is the trick to deal with them, make them buy ten gigs and you deliver 12. Not they buy eight gigs, and you provide 10. It is wrong, means you did belly up on them.
Don’t Panic on Shitty Buyers
I did panic many times in the beginning. But as the time went by and I gained more experience I sharpened my skill to avoid and deal with such buyers. For example, I would deliver the order, send a professional report, all work proven in the report and out of nowhere I got “modification requested.” All kind of bells started ringing in my head when I saw such outcome from a gig delivery. With the experience I gained, I developed my way of dealing with such buyers. Most of the times their message threating on leaving you negative feedback which is something no seller wants.
Most of the time they pretend can’t see what you have done. So, as soon as you get the message, you start sending messages with screenshots of what you have done. If you, for example, delivered backlinks for them say you will remove the links and return the money. As far as I was involved in such dealing with buyers they want to keep the links but either get their money back or get free gig extras. If that doesn’t work and they keep throwing flames at you find a way to mention that it’s their website and you did a job as good as you do for your own sites. That message will ring a bell inside the head of the idiot that something may happen to the website. Nine out of ten times these buyers are outsourcing SEO, and the project is for a client. And if something happens to the site, they will lose not $5 but more likely $500. Go ahead and kick their asses gently.
These five tips are all from my experience of freelancing on Fiverr. Unfortunately, freelancing is not the same there anymore. You are instead a virtual employee of another dotcom giant. At the beginning of their early days, the place rocked because of the opportunities provided as a free marketplace. Not just to sellers but buyers as well.
And remember, when the money talks the bullshit walks.
By me a beer, if you found this post useful.
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